‍ Depth and diversity of user sessions.The right user analytics tool for your product will depend on many factors, including: What pages they visit, where they travel next, where their mouse hovers-your users are constantly giving you feedback, if you know how to decipher it. Listening to your users is more than just counting clicks, it's about making sense of their behavior. Here are a few things to think about when you're choosing between user engagement tools: Analytics is about more than just counting clicks That’s where user analytics tools come in-the right user analytics tool can help you translate raw user behavior into feedback you can work with. More often than not, your users aren’t really speaking your language. But in practice, deciphering user feedback into actionable insights can be a challenge (and a time-consuming one at that). We all know that listening to our users is important. To make things easier, we researched 45 engagement tools and outlined some strategies for selecting the right ones for your product and team.Įngagement tools that help you listen to users User engagement looks different from product to product, and choosing the right tools involves more than simple side-by-side comparisons and depends highly on your product. But with so many options, how do you choose the right SaaS tools for your company? User engagement is critical to product growth, so it’s no surprise that there are so many great user engagement tools available on the market.

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